1 Personal information we collect

The information we collect depends on how you interact with our website and services.

2 How we collect information

We may collect personal information through the following sources:

• Directly from you when you create an account, place an order, contact us or submit information
• Automatically through cookies, pixels and similar technologies when you browse our website
• From service providers such as payment processors, shipping carriers, analytics providers and advertising partners
• From publicly available sources or social media platforms when permitted by law

3 How we use personal information

We may use the personal information we collect to:

• Process payments, orders, returns, refunds and replacements
• Produce, personalize, package and deliver products purchased from our store
• Provide customer service and respond to questions or complaints
• Create and maintain customer accounts
• Detect, investigate and prevent fraud, abuse or security incidents
• Improve our website, products, services and customer experience
• Send transactional messages about orders, payments and delivery
• Send promotional communications where permitted by law and according to your communication preferences
• Comply with legal, tax, accounting and regulatory obligations

4 Cookies and similar technologies

We and our service providers may use cookies, pixels, tags and similar technologies to operate the website, remember your preferences, understand website performance and provide relevant advertising.

Some cookies are necessary for essential website functions, such as maintaining your shopping cart and processing checkout. Other cookies may be used for analytics, personalization or advertising.

Where required, you can manage non-essential cookies through the cookie-preference banner displayed on our website. You may also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

5 How we share information

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

• Ecommerce platform, website-hosting and technology providers
• Payment processors and fraud-prevention providers
• Manufacturers, fulfillment partners and print providers
• Shipping carriers and delivery-service providers
• Analytics, marketing and advertising providers
• Professional advisers such as accountants, insurers and legal advisers
• Government agencies or other parties when disclosure is required by law
• A purchaser or successor in connection with a merger, acquisition or transfer of business assets

These providers may use personal information only as permitted by their agreements with us and applicable law.

6 Advertising and data-sharing choices

Depending on the advertising and analytics services used by our store, certain transfers of information may be considered “selling,” “sharing” or targeted advertising under applicable privacy laws.

Where applicable, you may submit an opt-out request through our privacy-choices page: Manage Privacy Choices .

You may also unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages. You may still receive non-promotional communications concerning your orders or account.

7 Data retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud and comply with legal obligations.

Retention periods may vary according to the type of information, the nature of our relationship with you and applicable legal requirements.

8 Data security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

No method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account credentials and should use a strong, unique password.

9 Your privacy rights

Depending on where you live and subject to applicable exceptions, you may have certain rights concerning your personal information.

To exercise an applicable right, contact us at support@biluxuryjs.com . We may need to verify your identity before completing your request.

We will not discriminate against you for exercising a privacy right available under applicable law.

10 International data transfers

Our store and service providers may process personal information in countries other than the country where you live. Those countries may have different data-protection laws.

Where required, appropriate measures are used to protect personal information transferred internationally.

11 Children’s privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

12 Third-party websites

Our website may contain links to websites, applications or services operated by third parties. We are not responsible for the content, security or privacy practices of those third parties.

We encourage you to review the privacy policy of each third-party service before providing personal information.

13 Changes to this policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology or legal obligations.

The revised policy will be posted on this page with an updated “Last updated” date. Material changes may also be communicated by other appropriate methods.